Welcome to the Middle Georgia Regional Airport Frequently Asked Questions page! We’ve compiled answers to some of the most common questions to help you navigate our airport with ease. Whether you’re curious about flight schedules, parking options, security procedures, or amenities, you’ll find helpful information here to make your experience as smooth and enjoyable as possible. If you can’t find what you’re looking for, our team is always ready to assist you. Safe travels, and thank you for choosing Middle Georgia Regional Airport!
Flights
What airlines operate out of this airport?
Contour Airlines for scheduled flights (See: https://www.contourairlines.com) and Charters (See: Charter Flights)
What destinations can I fly to directly from the airport?
Baltimore-Washington International Airport
How early should I arrive before my flight?
2 hours is always recommended
What are the airport’s hours of operation?
The hours of operation reflect active flights. Business hoffice is open from 8am to 5pm. Airport terminal is opened at 5:30am and typically closed at 8pm.
Do you have connecting flights?
Check American Airlines for connecting flights out of MCN to BWI.
Can I access airport maps or terminal guides online?
No
What should I do if my flight is delayed or canceled due to weather?
Contact Contour Airlines. https://www.contourairlines.com
Is there a way to track incoming and outgoing flights in real-time?
Contour Airlines does allow you to check Flight Status. You can also visit flightaware.com.
What should I do if I need to cancel or change my flight?
See Contour Airlines Changes & Cancellations page.
Where can I get information about weather delays or cancellations?
View the Contour Airlines site at https://www.contourairlines.com/
How do I sign up for airport alerts or flight status updates?
Contour Airlines has an app to support your needs:
You can check your flight status at https://www.contourairlines.com/flight-status
You may also use our Contact Form to get updates.
Security & Medical
What security measures are in place, and what items are restricted?
Please review TSA.GOV for details on traveling with restricted items
Does your airport have TSA screening capabilities?
Yes, TSA maintains a security checkpoint at our airport. The checkpoint opens 30 minutes to one hour prior to the scheduled departure time. This checkpoint is operated with the same security regulations and screening as any other airport. TSA also has a local office in the commercial terminal facility.
What medical or emergency services are available at the airport?
Bibb County Fire and Rescue are located on airport property near the terminal.
Transportation
Does your airport charge for parking?
Yes, the first four hours are free and 8 dollars per day after. Print the ticket on the entry machine screen. It includes a QR code that you will scan when exiting. Then pay with credit card. If you have any questions or issues please call 478-219-1145 Airport Operations.
Is there a shuttle or public transportation to the airport?
No
Can I drop someone off or pick them up curbside?
Yes, you can load and unload vehicles, but no parking is allowed curbside.
Does your airport offer a courtesy car?
HighNote Aviation has a courtesy car that is available for their customers. Contact HighNote Aviation for more information.
Does your airport have rental cars?
Budget and Avis Rental Car companies are conveniently located in the main lobby of the commercial terminal facility. Learn more on this page, as well as about other transportation options.
Does the airport have a cell phone waiting lot for pickups?
No
Is there a designated area for ride-share pickups and drop-offs?
No
Special Needs
Are there services for travelers with disabilities or special needs?
Learn more about special assistance needs here: https://www.contourairlines.com/travel-information/passengers/special-assistance
Can I bring my pet through the airport or on the plane?
Are there baby-changing stations or family restrooms available?
Yes
Does the airport provide any VIP or expedited security services?
Available upon request
Are smoking areas available at the airport?
Located in front of terminal at least 25 feet from terminal
Baggage
What do I do if my luggage is lost or damaged?
See airline website (https://contourairlines.com/travel-information/at-the-airport/baggage)
Is there a lost and found at the airport?
Yes, there is a lost and found located at the sherif precinct inside the airport terminal
What are the weight and size limits for checked and carry-on luggage?
Are there baggage carts available, and is there a fee to use them?
No
What is the process for handling oversized or special baggage, like sports equipment or musical instruments?
Amenities
What dining and shopping options are available?
Dab’s Café is a southern home cooking restaurant located in the airport
Does your airport have WiFi access?
Does the airport offer lounge access?
No
Is there a business center or charging station for electronics?
There are outlets available around the terminal and in seating pods.
Is there a place to exchange currency or an ATM at the airport?
No
Does the airport offer any amenities for business travelers, such as conference rooms or quiet areas?
We do not have quiet areas, but our conference room is available for group meetings.
Support
How do I get in touch with customer service for further questions?
Call the admin office at 478-219-1138 or the operations line at 478-219-1145
How can I provide feedback or file a complaint about my airport experience?
Contact us on our website
Accommodations
Does the airport have any on-site hotels or partnerships with nearby hotels?
There are no on-site hotels, but there are numerous local options.
Are there nearby places to stay, dine, or visit for travelers with long layovers?
There are places in Byron as well as closer to Macon downtown. Learn more about dining options here: https://visitmacon.org/restaurants/
Don’t see an answer to your question above?
Contact us with your question by clicking on the link below.